Alamo Rent-A-Car

Rental Agreements

Our Enterprise team now has the ability to provide your travelers a copy of their rental agreement via email.  Please ask your team provide our team with their email address, preferably their SOH one.  If your travelers want to get a paper copy also, our team can print it for them.  If for any reason the travelers don’t have a copy of the Rental Agreement, the SOH travel coordinators can request a copy from our team via HawaiiStateCars.com using the request invoice option.  The travel coordinators can specify that in the ‘notes’ section of the request.

Getting Started


  1. Fill out the required fields regarding renters name, location, date, time, pCard information and travel coordinator’s contact information.
  2. Upon completion of your request you will receive a Panda notification serving only as an acknowledgement that your transmission has been submitted via direct link to the respected car rental agency. Your actual booking and rental confirmation number will be emailed directly from Alamo. If you have not received this confirmation from Alamo within the hour please contact the Alamo Hawaii Reservation Center at (808) 924-5459 or email hawaiires@ehi.com for assistance.
Alamo Rent-A-Car
Rates apply only to State of Hawaii
Car Daily Weekly
Economy $57.00 $285.00
Compact $57.00 $285.00
Mid-Size $59.50 $297.50
Full-Size $69.00 $345.00
Mini Van $91.00 $455.00
SUV Standard-Size $91.00 $455.00
2 Door 4WD Jeep $86.00 $430.00
4 Door 4WD Jeep $90.00 $450.00

Alamo Rent-A-Car Participating Locations


Island of Oahu Locations

Honolulu Airport
3055 N. Nimitz Hwy. Honolulu, HI 96819
808-833-4585
808-833-0045
5am - 1am
Waikiki
1778 Ala Moana Blvd Honolulu, Hi 96815
808-947-6112
Mon-Fri, Sat
Kapolei
92-1185 Aliinui Dr. Kapolei, Hi 96707
808-767-5924
Mon-Sun

Island of Maui Locations

Kahului Airport
905 Mokuea Place Kahului, HI 96732
808-871-6235
808-871-2753
5am - 11pm
Kapalua Airport
30-C Halawai Drive Kaanapali, HI 96761
808-661-7181
808-667-5459
7am - 5pm

Island of Hawaii (Big Island) Locations

Kona- Keahole Airport
P.O. Box 4449 Kailua-Kona, HI 96745
808-329-8896
808-329-2671
5:30am - 10pm
Hilo- General Lyman Field
P.O. Box 5148 Hilo, HI 96720
808-961-3343
808-935-6329
6am - 8:30pm

Island of Kauai & Molokai Locations

Lihue Airport
3276 Hoolimalima Place Lihue, HI 96766
808-246-0645
808-246-1187
5:15am - 10pm
Molokai
Hoolehua Airport Bldg #2 Airport loop Hoolehua, HI 96729
808-567-6351
808-567-6381
6:30am - 7pm

Getting receipt(s) from Alamo Rent-A-Car

Options to get a copy of a car rental receipt:
  1. Get one at the rental branch when returning vehicle.
  2. Click on link to submit written request: Receipt/Invoice Requests
If you have any questions, please contact Alamo Hawaii Reservation Center at (808) 924-5459 or email hawaiires@ehi.com.

Airport Reservation Numbers

For reservations please contact the Alamo Hawaii Reservation Center at (808) 924-5459 or email hawaiires@ehi.com for assistance.

Daily/ Weekly Rate Conditions

Daily rates are based on a 24 hour rental period. Weekly rates are based on a five day rental period. Rates are inclusive of applicable taxes, surcharges and mandatory fees. Includes one tank of gas.

Extra Options

All extra options, including GPS, will be an extra charge.

15 Passengers & Cargo Vans:
* The van does not meet Federal Bus Safety Standards and they will not transport children in the Twelfth (12th) grade or younger, other than family members, for school related functions.

Overtime Charges/ Drop Charges

Car Type Cost per hour
Compact $15.00 / hour
Mid-Size $15.00 / hour
Full-Size $15.00 / hour
Mini Van (7 or 8 passengers) $15.00 / hour
Sports Utility Vehicle (SUV) $15.00 / hour
15-Passenger Vehicle (Van) $15.00 / hour
Note:
  • $27.50 (+ Tax) drop Charge for Oahu, Maui, Kauai, and Molokai
  • $38.50 (+ Tax) drop Charge for Hawaii (Hilo to Kona or reverse)
  • Waived Additional Driver Fee
  • Express Counter By pass
  • Overtime charges are $15.00 per hour after the 59th minute up to the 179th minute. The applicable vehicle type daily rate will apply on or after the 180th minute.

Grace Period and Overtime Fees

Travelers returning vehicles after the grace period will incur charges based on how many minutes past the check-in time the vehicle was returned:

  • If a vehicle is returned one to 59 minutes after it is due, no charge is incurred.
  • If a vehicle is returned 60 to 119 minutes after it is due, an aditional $15 is assessed.
  • If a vehicle is returned 120 to 179 minutes after it is due, an additional $15 will be assessed.
  • Rentals returned more than 180 minutes after it is due will incur an additional day-rate charge.

Payment acceptance

Alamo Rent-A-Car will accept the State of Hawaii MasterCard Purchasing Card (pCard) as the primary form of payment at time of closing of rental agreement.

All incidental charges not included as part of the inclusive rate shall be paid directly by the traveler. Alamo Rent-A-Car will also accept personal credit cards in lieu of no pCard as the form of payment.

Alamo Rent-A-Car will NOT ACCEPT purchase orders.

Alamo Rent-A-Car will NOT ACCEPT checks.

Changes and cancellations

Alamo Rent-A-Car will not charge for any "no-show" reservations but we do ask as a courtesy to call to cancel reservations if your reservation is not required.

For ALL Reservation Changes and Cancellation Requests please use the below links. If you have any questions, please contact the Alamo Hawaii Reservation Center at (808) 924-5459 or email hawaiires@ehi.com for assistance.

Cancellation Requests Reservation Changes

Counter bypass/Express Check in and Return

Alamo Rent-A-Car will provide the State of Hawaii a counter bypass program to the State of Hawaii. Government employees will have their paperwork prepared for them prior to their arrival.

Upon arrival at the location, they will proceed to a designated location (designated by proper signage). Employee will be checked in by the first available employee after providing a valid drivers license. They will receive a copy of the rental agreement which will note the gas/mileage reading and any damages currently on the vehicle.

Return of the vehicle will include verification of mileage and new damages on vehicle (if any). Upon clearance, Alamo staff will then verify charges with the state employee and close out the contract, at which time will either charge the pCard or the renter's personal credit card (if that department is not using pCards for payment). Receipt to be provided at time of closing upon renter's request.

In addition, the following services on obtaining a receipt is provided

  1. Maui and Honolulu airport locations, a receipt will print from Alamo's rapid hand-held check-in device.
  2. Renter can print out receipt online by providing their last name and driver's license number
  3. Renter can go to any of Alamo's 9 Hawaii locations to receive a computerized receipt and is not dependent upon where you rented from.
  4. Renter can also request to have a receipt faxed to them

Refueling options

Each rental is based on a 24-hour period and includes one tank of gas. If you have multiple days requests, there is no option to refuel or exchange the car, with only ONE reservation. If you think you will need to refuel the car, please make a separate reservation.

Alamo provides no refueling option. All rentals will have a full tank of gas at time of rental and can be returned with an empty tank of gas at no charge.

Authorized Drivers

  1. Renter is properly licensed
  2. Renter is acting within the scope of their employment duties.
  3. Must be 21 years of age or older with no underage fee. Driver must rent while on authorized state travel.
  4. Additional authorized drivers will be allowed to rent without additional charges while on authorized state travel