Enterprise Rent-A-Car

Rental Agreements

Our Enterprise team now has the ability to provide your travelers a copy of their rental agreement via email.  Please ask your team provide our team with their email address, preferably their SOH one.  If your travelers want to get a paper copy also, our team can print it for them.  If for any reason the travelers don’t have a copy of the Rental Agreement, the SOH travel coordinators can request a copy from our team via HawaiiStateCars.com using the request invoice option.  The travel coordinators can specify that in the ‘notes’ section of the request.

Getting Started


  1. Fill out the required fields regarding renters name, location, date, time, pCard information and travel coordinator’s contact information.
  2. Upon completion of your request you will receive a Panda notification serving only as an acknowledgement that your transmission has been submitted via direct link to the respected car rental agency. Your actual booking and rental confirmation number will be emailed directly from Enterprise. If you have not received this confirmation from Enterprise within the hour please contact the Enterprise Hawaii Reservation Center at (808) 924-5459 or email hawaiires@ehi.com for assistance.
Enterprise Rent-A-Car
Rates apply only to State of Hawaii
Car Daily Weekly
Economy $55.00 $275.00
Compact $55.00 $275.00
Mid-Size $56.00 $280.00
Full-Size $65.00 $325.00
Mini Van $89.00 $445.00
SUV Standard-Size $87.00 $435.00
SUV Full-Size $184.00 $920.00
Truck Standard-Size $89.00 $445.00
Truck Full-Size $89.00 $445.00
Cargo Van $89.00 $445.00
15-Pax Van $174.00 $870.00

Enterprise Rent-A-Car Participating Locations


Airport Locations

Honolulu Airport (HNL)
3255 Aolele St Honolulu, HI 96819
808-836-2213
808-836-7866
Mon-Sun 6am - 11pm
Kahului Airport (OGG)
740 Kaonawai Pl. # OGG Kahului, HI 96732
808-871-6982
808-893-2505
Mon-Sun 6am - 9pm
Hilo Airport (ITO)
1363 KEKUANAOA ST HILO, HI 96720
808-933-9683
808-933-9687
Mon-Sun 7am - 7pm
Kona Airport (KOA)
73-200 KUPIPI ST KAILUA KONA, HI 96740-2645
808-334-1810
808-334-1833
Mon-Sun 7am - 9pm
Lihue Airport (LIH)
3073 Aukele St. Lihue, Hi 96766
808-246-0204
808-246-0211
Mon-Sun 7am - 7pm
Lahaina/Kaanapali (JHM)
30 Halawai Dr. Lahaina, HI 96761
808-661-7181
Mon-Sun 8am - 4:30pm

Island of Oahu Home City Locations (Non Airport)

Aiea/Pearl City
98-761 Oihana Place Aiea, HI 96701
808-484-9007
808-484-9283
Mon-Fri 8am - 6pm, Sat 9am - 12pm
Kailua
134 A Hamakua Dr Kailua, HI 96734
808-261-4282
808-261-0037
Mon-Fri 8am - 6pm, Sat 9am - 12pm
Kaneohe
46-003 Alaloa Street Kaneohe, HI 96744
808-247-2909
808-247-6588
Mon-Fri 8am - 6pm, Sat 9am - 12pm
Mapunapuna
609 Ahua Street Honolulu, HI 96819
808-836-7722
808-836-7532
Mon-Fri 8am - 6pm, Sat 9am - 12pm
Wahiawa
832 California Avenue, #A4 Wahiawa, HI 96786
808-622-0024
Mon-Fri 8am - 6pm, Sat 9am - 12pm
Kakaako
677 Ala Moana Blvd. #101 Honolulu, HI 96813
808-536-1555
808-593-0448
Mon-Fri 8am - 6pm, Sat 9am - 12pm
Kalihi
1314 N KING ST. Honolulu, HI 96817
808-599-2677
808-599-2664
Mon-Fri 7:30am - 5pm, Sat 9am - 12pm
Waikiki #1 (Island Colony)
455 Seaside Ave. #C3 Honolulu, HI 96815
808-922-0090
808-923-9593
Mon-Fri 8am - 6pm, Sat-Sun 8am - 5pm
Waikiki #2 (Discovery Bay)
1778 Ala Moana Blvd Honolulu, HI 96815
808-979-2600
808-979-2008
Mon-Fri 8am - 6pm, Sat-Sun 8am - 5pm
Waipio Gentry
94-1299 Ka Uka Blvd. Waipahu, HI 96797
808-676-9495
Mon-Fri 8am - 6pm, Sat 8am - 12pm
Waipahu
94-216 Farrington Hwy B2-107 Waipahu, HI 96787
808-671-5399
808-678-9591
Mon-Fri 8am - 6pm, Sat 9am - 12pm
Ala Moana
1221 Kapiolani Blvd. #114 Honolulu, HI 96744
808-591-1449
808-593-0448
Mon-Fri 8am - 6pm, Sat 9am - 12pm
Kahuku
57-091 Kamehameha Hwy Kahuku, HI 96731
808-293-9102
Mon-Fri

Island of Maui Home City Locations (Non Airport)

Wailea
5400 Makena Wailea, Hi 96753
808-879-9979
Mon-Fri 8am - 4pm, Sat 9am - 12pm
Kahului Town
40 Hana Hwy Kahului, Hi 96732
Mon-Fri 7am - 5pm, Sat 9am - 12pm
Kihei
2180 Kihei Rd. Kihei, HI 96753
808-847-9607
Mon-Fri 8am - 5pm, Sat-Sun 8am - 4pm

Island of Hawaii (Big Island) Locations (Non Airport)

Kailua-Kona
74-5583 Luhia St. B14 Kailua-Kona, HI 96740
Mon-Fri 8am - 6pm, Sat 9am - 12pm
Hilo
875 Kanoelehua Ave. Hilo, HI 96720
808-934-0359
Mon-Fri

Island of Kauai Locations (Non Airport)

Lihue
3610 Rice St, Ste 14 Lihue, HI 96766
808-245-9252
Mon-Fri
Lihue (Kuhio Hwy)
3257 Kuhio Hwy. Lihue, HI 96766
808-241-5580
Mon-Fri 7am - 6pm, Sat 9am - 12pm
Lihue (Poipu Rd)
2641 Poipu Rd. Lihue, HI 96756
808-742-1709
Mon-Sat 8am - 12pm

Getting receipt(s) from Enterprise

Options to get a copy of a car rental receipt:
  1. Get one at the rental branch when returning vehicle.
  2. Click on link to submit written request: Receipt/Invoice Requests
If you have any questions, please contact Enterprise Hawaii Reservation Center at (808) 924-5459 or email hawaiires@ehi.com.

Airport Reservation Numbers

For reservations please contact the Enterprise Hawaii Reservation Center at (808) 924-5459 or email hawaiires@ehi.com for assistance.

Daily/ Weekly Rate Conditions

Daily rates are based on a 24 hour rental period. Weekly rates are based on a five day rental period. Rates are inclusive of applicable taxes, surcharges and mandatory fees. Includes one tank of gas.

Extra Options

All extra options, including GPS, will be an extra charge.

15 Passengers & Cargo Vans:
* The van does not meet Federal Bus Safety Standards and they will not transport children in the Twelfth (12th) grade or younger, other than family members, for school related functions.

Overtime Charges/ Drop Charges

Car Type Cost per hour
Compact $15.00 / hour
Mid-Size $15.00 / hour
Full-Size $15.00 / hour
Mini Van (7 or 8 passengers) $15.00 / hour
Sports Utility Vehicle (SUV) $15.00 / hour
15-Passenger Vehicle (Van) $15.00 / hour
Note:
  • $27.50 (+ Tax) drop Charge for Oahu, Maui, Kauai, and Molokai
  • $38.50 (+ Tax) drop Charge for Hawaii (Hilo to Kona or reverse)
  • Waived Additional Driver Fee
  • Express Counter By pass
  • Overtime charges are $15.00 per hour after the 59th minute up to the 179th minute. The applicable vehicle type daily rate will apply on or after the 180th minute.

Grace Period and Overtime Fees

Travelers returning vehicles after the grace period will incur charges based on how many minutes past the check-in time the vehicle was returned:

  • If a vehicle is returned one to 59 minutes after it is due, no charge is incurred.
  • If a vehicle is returned 60 to 119 minutes after it is due, an aditional $15 is assessed.
  • If a vehicle is returned 120 to 179 minutes after it is due, an additional $15 will be assessed.
  • Rentals returned more than 180 minutes after it is due will incur an additional day-rate charge.

Payment acceptance

Enterprise Rent-a-car will accept the State of Hawaii MasterCard Purchasing Card (pCard) as the primary form of payment at time of closing of rental agreement.

All incidental charges not included as part of the inclusive rate shall be paid directly by the traveler. Enterprise Rent-a-car will also accept personal credit cards in lieu of no pCard as the form of payment.

Enterprise Rent-a-car will NOT ACCEPT purchase orders.

Enterprise Rent-a-car will NOT ACCEPT checks.

Changes and cancellations

Enterprise Car Rental will not charge for any "no-show" reservations but we do ask as a courtesy to call to cancel reservations if your reservation is not required.

For ALL Reservation Changes and Cancellation Requests please use the below links. If you have any questions, please contact the Enterprise Hawaii Reservation Center at (808) 924-5459 or email hawaiires@ehi.com for assistance.

Cancellation Requests Reservation Changes

Counter bypass/Express Check in and Return

Enterprise Rent-A-Car will provide the State of Hawaii a counter bypass program to the State of Hawaii. Government employees will have their paperwork prepared for them prior to their arrival.

Upon arrival at the location, they will proceed to a designated location (designated by proper signage). Employee will be checked in by the first available employee after providing a valid drivers license. They will receive a copy of the rental agreement which will note the gas/mileage reading and any damages currently on the vehicle.

Return of the vehicle will include verification of mileage and new damages on vehicle (if any). Upon clearance, Enterprise staff will then verify charges with the state employee and close out the contract, at which time will either charge the pCard or the renter's personal credit card (if that department is not using pCards for payment). Receipt to be provided at time of closing upon renter's request.

In addition, the following services on obtaining a receipt is provided

  1. Maui and Honolulu airport locations, a receipt will print from Enterprise's rapid hand-held check-in device.
  2. Renter can print out receipt online by providing their last name and driver's license number
  3. Renter can go to any of Enterprise's 25 Hawaii locations to receive a computerized receipt and is not dependent upon where you rented from.
  4. Renter can also request to have a receipt faxed to them

Refueling options

Each rental is based on a 24-hour period and includes one tank of gas. If you have multiple days requests, there is no option to refuel or exchange the car, with only ONE reservation. If you think you will need to refuel the car, please make a separate reservation.

Enterprise provides no refueling option. All rentals will have a full tank of gas at time of rental and can be returned with an empty tank of gas at no charge.

Authorized Drivers

  1. Renter is properly licensed
  2. Renter is acting within the scope of their employment duties.
  3. Must be 21 years of age or older with no underage fee. Driver must rent while on authorized state travel.
  4. Additional authorized drivers will be allowed to rent without additional charges while on authorized state travel